Difficult conversations get harder when you walk into them unprepared.
A practical planning tool for first-line supervisors preparing to address performance, behavior, accountability, or other challenging employee issues. Organize the facts, define the real issue, identify the expected standard, anticipate the employee’s response, and plan how you’ll keep the conversation professional and productive.
The goal isn’t to script every word—it’s to make sure you know what needs to be said, why it needs to be said, and what needs to happen next.