FLS Before You Counsel an Employee

Prepare the conversation before you have the conversation.

A practical preparation tool for first-line supervisors who need to address an employee’s performance, conduct, or workplace behavior. It helps you organize the facts, identify the specific issue, review expectations and applicable policy, determine the outcome you need, and plan how you'll communicate it clearly and professionally.

Good counseling starts before the employee walks into the room. Be prepared, be specific, and keep the conversation focused on the issue—not the person.